Returns & Exchanges
At GO Outdoors, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all unworn fashion and outdoor apparel. Simply ensure all items are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to our online portal using your order number and email address to select the items you wish to return and choose between a refund or exchange.
- 2.Package Your Items
Securely pack your unworn apparel in its original packaging, ensuring all manufacturer tags and labels remain attached to the garments.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized courier drop-off point and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.